Intake and Assessment

The Intake and Assessment Unit

When the Children’s Aid Society is contacted with a concern about a child, the referral is handled by the Intake and Assessment Unit. A Child Protection worker will collect the referral information and make a decision about what type of service would be beneficial to the family. This may include linking the family to other community resources, or seeing the family directly. 

The Intake and Assessment Unit conducts investigations and assessments in accordance with the standards set out by the Ontario Child, Youth, and Family Services Act and the Ontario Ministry of Children and Youth Services. A Differential Model of Services is used which includes customized interventions, which best suit, the child and family’s needs. The Agency also provides Emergency after hours services to handle referrals 24 hours per day.